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Technical Writer

Product
Office

Role: Technical Writer

Job Description:

Pragmatic Solutions, the iGaming Player Account Management platform, is looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our product.
Pragmatic Solutions is expanding the Onboarding Hub – our resource centre for technical teams and client partners who integrate to our platform and/or use our technology to run their businesses. We regard this a critical service to our partners, and we are looking for someone who takes pride in their work and has a talent for making complex technology simple to understand.

Responsibilities Include:

  •  Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  •  Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
  • Standardize content across platforms and media

Skills and Experience:

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  •  Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SaaS and software development
  • Strong understanding of iGaming industry is preferred

We’d love to have you in our team!

Pragmatic Solutions is an exciting and fast-growing iGaming B2B solutions provider under the same group of companies as Pragmatic Play, an industry leading games content provider. Pragmatic Solutions provides iGaming operators with enterprise platform technologies built around a core Player Account Management (PAM) platform. The PAM is designed using microservices architecture and contains a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML, and fraud-prevention services.

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