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Trans World Hotels & Entertainment chooses Pragmatic Solutions PAM platform to power their online division, PALASINO

Pragmatic Solutions / 29th Sep 2021
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Palasino – the online division of Trans World Hotels & Entertainment (TWHE) selects Pragmatic Solutions casino platform to launch their first online brand

Pragmatic Solutions is thrilled to have been selected to provide the core player account management platform and integration technology for Palasino – the new Malta-based online division of Trans World Hotels & Entertainment.

Having operated over 25 years in the land-based casino world, PALASINO will bring their renowned gaming and entertainment experience online using the expertise of iGaming industry specialists to launch a new casino platform provided by Pragmatic Solutions, later this year.

Pragmatic Solutions is the platform technology sister-company of the industry content leader, Pragmatic Play. The company provides iGaming operators with enterprise platform technologies built around a core Player Account Management (PAM) platform. The Pragmatic Solutions PAM is designed using a modern microservices architecture and contains a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML and fraud-prevention services, and is underpinned by rules-based automation throughout. In addition to the PAM, Pragmatic Solutions provides a Content Management System to power the gaming brand frontend clients and an Integrations Hub to connect the operator to many third-party content, payment gateways and services.

Colin Stewart, Director of Operations at Trans Worlds Hotels & Entertainment, said:

“We found Pragmatic Solutions to have the right technology and experience to support our business as we expand into online gaming. We look forward to a long and successful partnership. Access to over 2,000 of the most popular online games from “best in breed” GSPs including Pragmatic Play, Yggdrasil, Playtech, NetEnt and Red Tiger, first in class live table game streaming and access to a worldwide poker network as well as an active and attractive bonus filled loyalty program, will be waiting for our loyal players.

Our online players will also have the chance to enhance their casino experience in reality by visiting our land based German and Austrian facing casino operations where they can enjoy the same live atmosphere experienced online through tournaments, bonuses and rewards.”

Ashley Lang, Pragmatic Solutions’ CEO, commented on the announcement, “We are delighted to announce our partnership with Trans World for Palasino, as we continue to grow our client base and deliver better services tailored to the specific needs of our clients. We believe established land-based operators have great potential to lead in the online market and look forward to support Palasino in the launch of their first online brand. We are grateful for their business.

Pragmatic Solutions is rapidly earning a position as the leading technology partner for today’s most successful gaming operators. We achieve this by providing advanced and reliable technology solutions that allow our clients to focus on driving their business goals.”

About Palasino:

Palasino is the online division of Trans World Hotels & Entertainment (TWHE), a land-based casino operator in the Czech Republic serving the Austrian and German markets due to their strategically based operations on the borders close to Vienna, Linz and Bavaria. TWHE operate three casinos, and five hotels, across Europe and are owned by Far East Consortium a Hong Kong based property development, hospitality, gaming and entertainment company with interests in Asia, Australia, UK and Europe. This first entry to the online market is much anticipated as it will help support the land-based casino operations and hotels to drive additional business and revenues as well as provide TWHE with an additional revenue stream not yet tapped.


About Pragmatic Solutions:

Founded in 2014, Pragmatic Solutions provides proprietary core technology solutions for regulated gambling business operations.  The key component of the Pragmatic Solutions offering is a Player Account Management (PAM) platform that is modern, modular, scalable, and connected due to an open API approach. The Pragmatic Solutions platform enables gaming operators to have complete control over their gaming business operations while effectively managing risk, ensuring regulatory compliance, and enjoying extensive flexibility in how they structure and manage their bespoke promotions and player experiences.  The platform is pre-integrated with numerous 3rd-party content, payments and service providers and supports rapid integration of new services of the operators choosing.  Pragmatic Solutions delivers intelligent gaming technology.

Pragmatic Solutions is based in Malta and licensed by the MGA and UKGC.
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Tag iGaming Platform (PAM) platform provider regulated markets