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Pragmatic Solutions iGaming PAM Platform Integrates Smartico’s Marketing Services

Oct 5, 2023

Press Release

Collaboration elevates player engagement services for Pragmatic Solutions’ clients

Gibraltar, 5th October 2023 – Pragmatic Solutions, provider of next-generation iGaming PAM platform technology for regulated markets, announces the integration of Smartico’s CRM enhancement solution and Affiliate Management System.

This collaboration empowers Pragmatic Solutions’ client operators with numerous options to enhance player acquisition, bolster engagement strategies and maximise client lifetime value through Smartico's real-time, automated, and personalised marketing and gamification tools.

Pragmatic Solutions provides an agile Player Account Management (PAM) platform that is open, modular, scalable, and flexible due to its API-based approach, enabling its clients to extend the core technology through integrations and accelerate their growth. The Pragmatic Solutions PAM platform allows operators to seamlessly ensure regulatory compliance, handle risk and flexibly manage their brands, promotions and player experiences. 

The platform is pre-integrated with hundreds of third-party content, payments and service providers, available to the platform licensees via a simple configuration. Smartico is a valuable addition to this wide range of pre-integrated premium services.

Smartico’s marketing solution builds personalised player journeys, working in real-time to establish user trends and utilise them for an optimal player experience. In addition, its state-of the art gamification software utilizes challenges and gaming techniques to motivate players towards more consistent gameplay, encouraging long-term engagement and retention. The company’s Affiliate Management System completes the suite by providing brands with total control over their entire affiliate operation in a unified solution.

Yuval Mechoullam, Co-Founder & Chief Business Development at Smartico, said, “We are excited to collaborate with Pragmatic Solutions to broaden the adoption of our cutting-edge solutions across the iGaming landscape.

By providing the world’s most technologically advanced gamification, loyalty and CRM automation solution, we look forward to empowering operators to embrace new opportunities, maximize user engagement, and increase their revenue.”

Ashley Lang, CEO at Pragmatic Solutions, said, “Our partnership with Smartico embodies our commitment to offering operators the most personalised, effective, high-quality solutions to power their business growth.

We focus on delivering exceptional value to our clients with an open, smart, flexible iGaming platform that allows them to configure content and services from hundreds of state-of-the-art suppliers to maximise their business and maintain their strong brand differentiation. The addition of Smartico is yet another step forward in widening this scope of services that prioritise innovation and excellence.”

About Pragmatic Solutions

Pragmatic Solutions provides proprietary core platform technology solutions for regulated gambling and sports betting business operations.

The key component of the Pragmatic Solutions offering is a Player Account Management (PAM) platform that is modern, modular, scalable, and connected due to an open API approach.

The Pragmatic Solutions platform enables gaming operators to have complete control over their gaming business operations while effectively managing risk, ensuring regulatory compliance, and enjoying extensive flexibility in how they structure and manage their brands, promotions and player experiences.

Headquartered in Gibraltar, the company holds B2B licences by the MGA, UKGC, Romania's ONJN and AGCO and supports live operators in many locally regulated markets including the U.K., Spain, Germany, Ontario, Romania, Hungary, Estonia and more. The Pragmatic Platform holds certifications by ISO 27001, GLI UK, while being compliant with numerous regulated European jurisdictions.  

 For more information, visit www.pragmatic.solutions

About Smartico

Smartico.ai is a gamification, loyalty, and marketing platform that enables companies to drive customer engagement and increase revenue by providing the necessary infrastructure to build complex loyalty programs and gamify mundane processes.

In addition, the company aims to boost gamification with comprehensive omni-channel CRM automation campaigns that support real-time engagements.

At the core of their operation is the idea of personalizing the customer experience and maximizing marketing efficiency through gamification, real-time automation and statistical optimizations.

Smartico is committed to evolving and improving their products and services to ensure maximum customer satisfaction, while keeping up with the ever-changing needs of the industry.

For more information, visit: smartico.ai

WINNER - Full Service

Platform of the Year 2024

WINNER Patform

Provider of the Year 2024

SHORTLISTED - Platform Provider of the Year 2025 & 2024

SHORTLISTED - IGaming Techonology Supplier 2025 & 2024

WINNER - Platform

of the Year 2024

WINNER - Platform

of the Year 2023

SILVER WINNER Full Service

Platform of the Year

This website is operated by Pragmatic Solutions MT Limited, a company registered in Malta under company registration number C91859. Registered address: Nouv, MRO Frank Galea Street, Zebbug, ZBG 9019, Malta. Pragmatic Solutions MT Limited is licensed and regulated by the Malta Gaming Authority: B2B Critical Supply License number MGA/B2B/619/2018 and in Great Britain by the Gambling Commission under account number 57239.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

© Copyright 2025 Pragmatic Solutions. All Rights Reserved

WINNER - Full Service

Platform of the Year 2024

WINNER Patform

Provider of the Year 2024

SHORTLISTED - Platform Provider of the Year 2025 & 2024

SHORTLISTED - IGaming Techonology Supplier 2025 & 2024

WINNER - Platform

of the Year 2024

WINNER - Platform

of the Year 2023

SILVER WINNER Full Service

Platform of the Year

This website is operated by Pragmatic Solutions MT Limited, a company registered in Malta under company registration number C91859. Registered address: Nouv, MRO Frank Galea Street, Zebbug, ZBG 9019, Malta. Pragmatic Solutions MT Limited is licensed and regulated by the Malta Gaming Authority: B2B Critical Supply License number MGA/B2B/619/2018 and in Great Britain by the Gambling Commission under account number 57239.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

© Copyright 2025 Pragmatic Solutions. All Rights Reserved

WINNER - Full Service

Platform of the Year 2024

WINNER Patform

Provider of the Year 2024

SHORTLISTED - Platform Provider of the Year 2025 & 2024

SHORTLISTED - IGaming Techonology Supplier 2025 & 2024

WINNER - Platform

of the Year 2024

WINNER - Platform

of the Year 2023

SILVER WINNER Full Service

Platform of the Year

This website is operated by Pragmatic Solutions MT Limited, a company registered in Malta under company registration number C91859. Registered address: Nouv, MRO Frank Galea Street, Zebbug, ZBG 9019, Malta. Pragmatic Solutions MT Limited is licensed and regulated by the Malta Gaming Authority: B2B Critical Supply License number MGA/B2B/619/2018 and in Great Britain by the Gambling Commission under account number 57239.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

© Copyright 2025 Pragmatic Solutions. All Rights Reserved