How AWS cloud infrastructure, compliance, and data solutions drive growth for iGaming operators

How can you scale your business to a new regulated market 3x faster? Could a 4x performance boost be hiding in your infrastructure?

In this special episode of Connected with Pragmatic Solutions, our CEO Ashley Lang sits down for an in-depth conversation with Sergey Kurso and Serhii Avramchuk, part of the founding team of the iGaming vertical at Amazon Web Services (AWS).

Meeting us in Gibraltar for this exclusive podcast interview, they explore how AWS established a dedicated iGaming division, the unique needs of regulated operators, and the consultative role AWS plays in helping operators scale faster, stay compliant, and deliver more personalised player experiences.

Core benefits of the cloud for iGaming operators

Kurson and Avramchuk explained that AWS created a dedicated iGaming vertical to address the unique requirements of the sector. They outlined several areas where operators benefit directly from the AWS platform:

• Scalable infrastructure to meet fluctuating demand and rapid market expansion

• Built-in compliance and security through encryption, monitoring, and governance frameworks

• Global reach with local adaptation, enabling operators to comply with regional regulations while maintaining consistent infrastructure

• Analytics and AI capabilities to support fraud detection, personalization, and responsible gaming measures

• Resilience and reliability to ensure uninterrupted service delivery across markets

Perspectives on growth, regulation, and technology in iGaming

Founding the iGaming vertical at AWS

The iGaming division within AWS was established in line with Amazon’s leadership principles, such as customer obsession and delivering results. The focus was to create a team that understood the unique requirements of gaming operators and could align cloud services to those needs. This included building trust with clients in a sector where compliance, security, and rapid scaling are critical.

Compliance and market entry

Operators face strict licensing and reporting obligations that differ from one jurisdiction to another. AWS provides governance frameworks, monitoring tools, and data residency options that allow operators to expand into new markets while maintaining regulatory alignment. By embedding compliance features into its infrastructure, AWS helps reduce the burden on operators entering or scaling in regulated markets.

Scalability and performance

Player activity in iGaming is highly dynamic, with traffic peaks during major sports events or new product launches. AWS’s elastic infrastructure enables operators to scale up quickly during demand surges and scale down during quieter periods. This flexibility ensures a consistent player experience while optimizing costs.

Data and responsible innovation

The ability to use data effectively is central to modern iGaming operations. AWS equips operators with analytics, machine learning, and AI services that support fraud detection, player protection, and personalisation. These tools enable businesses to create responsible and engaging player experiences while meeting regulatory expectations for safer gaming practices.

Partnership with Pragmatic Solutions

Pragmatic Solutions builds on AWS infrastructure to deliver its Player Account Management (PAM) platform, giving operators modular tools that are compliant, flexible, and reliable. Hosting on AWS allows Pragmatic to deploy platforms quickly across markets, support operators with real-time analytics, and maintain resilience at scale.

The collaboration between AWS and Pragmatic Solutions illustrates how infrastructure and platform providers can combine strengths to support operators more effectively.

5 Key Takeaways

• AWS created a specialist iGaming division to meet the industry’s specific needs.

• Operators benefit from scalable infrastructure that adapts to traffic peaks and new market launches.

• Compliance and security are built into AWS services, helping operators navigate diverse regulatory environments.

• Analytics and AI tools from AWS support fraud detection, personalisation, and responsible gaming.

• The partnership between AWS and Pragmatic Solutions provides operators with flexible, compliant, and resilient platforms designed for growth.

Watch to the full podcast episode here